FAQ

1. What are the advantages of Opel / Vauxhall in-dash navigation system?
The Opel navigation system is designed to meet safety regulations and automotive specifications. The unit links into the vehicle electronics – such as the speed sensor and gyro sensor – to provide dead reckoning when the GPS signal is lost thus keeping you on track. The screen size and quality is optimized for viewing and is also ergonomically positioned on the dashboard to ensure minimal driver distraction. Combined with all other multimedia functions, in-dash navigation enables a more comfortable driving experience.
Back to top

2. What are the benefits of navigation?
Studies have shown that vehicles with navigation systems use 12% less fuel than those without, saving you €425 annually. By taking more efficient routes, drivers with up-to-date navigation systems reduce their carbon dioxide emissions by an average of 21%*
*HERE Navigation Benefits Study (2009)
Back to top

3. Who provides the map data?
Opel uses HERE as their provider as they are the world leader in premium- quality digital map data and content. The HERE map is built on the roads of the world by over 2,000 geographic analysts and produces a map that the world turns to 100 million times each day.
Back to top

4. Why do I need to buy a new map update?
Updating your navigation map re-energizes your Opel/ Vauxhall navigation system. Updated maps help your navigation system find the most efficient routes, saving time, money and fuel.
The world around us is constantly changing, but with regular map updates, you can trust your navigation system to keep you on track. Opel’s map provider HERE builds the data on the roads of the world to reflect the real world conditions. Geographic analysts drive millions of miles a year to make sure everything is up to date. With the latest Opel map you can obtain the best route, a reliable detour, the closest petrol station, the nearest hospital… whatever you need to travel confidently to your destination. You won’t have to worry about getting lost or stopping for directions. Updating your navigation system does not take much time and can save you hours.
Back to top

5. How often are new map updates or map products released?
Updated maps are generally available once a year. To be informed when a new map product becomes available for your navigation system, contact us or ask your nearest dealer.
Check for your nearest dealer at www.opel.com.
Back to top

6. The map / navigation system that I purchased does not contain a road that I know it exists and I am certain I have the most recent map update available. What can I do?
Map Reporter is an exclusive, easy way to inform Opel’s / Vauxhall map supplier HERE about changes on the roads you drive and the POI’s you are interested in. Millions of people everywhere help keep HERE’s maps fresh in by this method. With its user-friendly Web interface, you can pinpoint the exact location where a map change may be needed. Simply visit here.com/mapcreator, point, click and report changes.
Back to top

7. My navigation system does not always display what I know is the shortest/fastest route?
We all know shortcuts within our local areas that we use to avoid rush hour traffic or poorly timed traffic lights. Navigation systems calculate routes using the detailed information within the map database and take into account various circumstances including actual distance, average speed, road classification, turn restrictions and more. Your system allows you to set personal preferences such as using motorways, toll roads, and calculating the shortest route.. Refer to your owner’s manual for further technical details.
Back to top

8. Why can´t I find my destination address?
There are many different ways to find your location. You can enter an address, find a specific address in the detailed list of Points of Interest (POIs), or select a destination directly on the map. Once selected, every location can then be stored as a favourite for the future. Refer to your owner’s manual for further technical details.
Back to top

9. I want to travel in Europe, what is the map coverage of Opel’s navigation system?
In the product list, you could find detailed maps for one single country, and depending on your system, you could also purchase the European product (for more details, check the detail page of this product).
Back to top

10. Who are HERE and where can I access more information on them?
HERE is Opel’s / Vauxhall digital map provider and is the world leader in premium-quality map data and content. HERE maps drive most of the in-car navigation systems made in both Europe and North America. To find out more, visit the website here.com.
Back to top

11. What is a VIN Number and where do I find it?
Where is your VIN number on the papers of your car?
Back to top

12. How do I upload / download POIs?
Currently the Web Store does not support this functionality. Please contact your Opel dealer.
Back to top

13. I have purchased and paid country A but wanted to buy country B. What do I do?
The simplest way to solve this out is to contact our Customer Contact Center so that your first order is cancelled.
Back to top

14. I have a CD60 / CD500 /NAVI 600 with a country map update. Can I purchase a  Europe map?
No. We recommend you to purchase additional country/region products.
Back to top

15. Can I download the map update and burn to CD / DVD?
This is technically not possible.
Back to top

16. Can I copy my navigation CD/DVD/SD-Card? 
Most navigation systems use a copy protection mechanism. Copying Navigation media is prohibited. For more details, please check your End user License agreement, which is part of the current navigation map that was delivered with the vehicle.
Back to top

17. How do I install the map update?
After delivery of your purchased map product, please replace your old map and insert the new CD/DVD/SD-card in your navigation system. The Navigation system will automatically read the navigation media. If you need assistance, please contact your Opel dealer.
Back to top