Frequently Asked Questions about the Hyundai MapCare™ program
Can I update the system by myself?
As part of the Hyundai MapCare™ Service, the update is done by the dealer. First he has to ensure that the vehicle is entitled for the program and then can proceed with the update. The complete process shall be completely free of charge.
How many times can I get an update for my navigation system with this program?
Hyundai MapCare™ program includes a maximum of 6 map updates until the end of the vehicle’s 7th year.
I bought my car with AVN some time ago can I benefit from Hyundai MapCare™ program?
Yes, it is possible with a retrofit program (up to 4 map updates). The local distributor is responsible for the program pricing.
How can I check if a new map is available?
Verify in your system configuration menu the map and software versions and check on the webstore the latest available map/software version.
It is also possible to proactively go to your dealer to get a map update.
Is Hyundai MapCare™ program available for other systems than the AVN such as aftermarket systems sold by Hyundai?
Hyundai MapCare™ program is limited to the Full Map Audio Video Navigation system produced by LG.
Is Hyundai addressing a real need with its Hyundai MapCare™ program?
On average 15 % of the roads are changing on a yearly base. Usually single map updates are quite expensive, Hyundai is taking care of this for you for 7 years.
What happens when I sell my car?
The program entitlement is based on the vehicle’s VIN. Therefore, the program is automatically transferred to the new owner, which increases the value of your car.
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