Product for Astra 2009 CD500
CD500 MY2009/2010 Russia v.2012/2013
This map update is only compatible with CD500 navigation systems of model year 2009 or 2010 cars. Please check your vehicle identification number (VIN) – model years 2009 and 2010 are characterized by 9 or A on the 10th digit. Example: W0Lxxxxxx9xxxxxxx
You can navigate the largest country in the world with this new coverage of Russia. Discover the fascinating cities of Moscow and St Petersburg and the surrounding areas.
New bypasses, one way systems and road layout alterations are just some of the changes you need to keep pace with – your navigation system requires these details to operate at its very best and guide you effortlessly from A to B. Like all great technology, the key to optimum performance is in the detail and the Russian map features an impressive amount of new information!
Shipping & return policy
On business days, orders placed before 3.00pm Central European Time will be processed and shipped that same day. Same day shipping is also dependent on stock availability and the successful receipt of payment or credit card authorization. Note: If you place an order during the weekend, it will be shipped the next business day.
All HERE maps are delivered by couriers with tracking services. Please note that delivery to P.O. Boxes are not accepted. Shipping time is based on business days and your order should have been received before 3.00pm Central European Time.
Return and Exchange Policy
Only unopened product purchased direct from HERE can be returned to HERE for refund or exchange. No partial refunds will be given on map subscriptions. NOTE: Agreements between HERE and specific vehicle/device manufacturers overrule the terms & conditions written herein.
Returns: Your credit card account will be credited for the price of the Map Data disc. If your order included discounted products, the refund will be given on the lower-priced product. Partial returns of map sets will not be accepted.
Exchanges: Only map areas of the same Map Data disc release and product line can be exchanged for a different map area. A shipping and handling fee will be charged to deliver the exchange disc.
Contact HERE within 30 days after the shipping date noted on the delivery note. Requests for warranty replacements, returns, and exchanges made after 30 days will not be honored. Complete the following:
- Contact HERE Customer Service Centre. Phone numbers are available on the Contact Us page.
- Describe the problem and ask for a Return Authorization Number.
- Clearly print the authorization number on the outside of the package.
- Insure the package and keep the receipt. HERE is not responsible for lost packages.
- Return the package, with the delivery note to: HERE Customer Service Centre, Smakterweg 100, 5804 AM Venray, The Netherlands
You can reach an agent at the following numbers, which are free for most of Western Europe:
00800 18 23 53 22
0800 914 478 (France)
800 781 145 (Italy)
0800 181 6065 (Germany)
08081 013885 (United Kingdom)
ALL OTHERS LOCATIONS:
0031 555 384 245 (not toll free)